Delivery

Delivery Conditions

Your orders will be delivered to the shipment within 3 working days (Monday-Saturday Cargo working hours) after bank approval. Depending on the distance of the delivery address to the Cargo Company, the cargo company will deliver your order within 1-14 days.

Delivery times of special production products vary according to manufacturing time.

In the event of a mishap caused by us, you will be notified based on your contact information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you with our contracted shipping companies guarantee.Check the products you have delivered next to the cargo attendant.If necessary (if there is a defective or missing product during shipping), notify the courier. Then, please contact us at info@dunyadogaltas.com.tr or call us at +90 542 630 36 34 or send us a message via WhatsApp.

The products you purchase will be notified by a confirmation email. If any of the products you have selected are not available in stock, an e-mail will be sent or you will be contacted by the contact information you have provided during registration and you will be notified of the date on which the product will enter the first stock.

www.dunyadogaltas.com.tr it is an on-line shopping site. It allows multiple users to shop at the same time. In this case, the consumer will receive the same product in rare cases and the product will run out of stock;

If the product you pay over the Internet is out of stock, there is a waiting period of at least 4 (four) to no more than 30 (thirty) days. If the product cannot be given to the Consumer between these dates, his payment will be returned to him.

You can purchase our products by Wire Transfer/EFT or by any of the payment options Cash on delivery. We have the option of paying cash at the door by cargo. The shipping time of our products varies according to the stock status of the products. Unless otherwise, the shipping period is 1 working day. In order given by the method of cash on delivery, cash on delivery+cargo fee belongs to the buyer.In payments made by Wire Transfer/ EFT, the cargo belongs to the buyer. Cargo charges may vary depending on product desi/kg. Their net amounts are stated on the product pages. With the virtual pos feature, our credit card payment option is active. You can see the products you buy or want to buy from our store in Tahtakale, Istanbul.

1 -Wire Transfer

You must pay by Wire Transfer/EFT to any of the account numbers in the bank information menu on our site.

After completing the payment process, you must inform us which product you have purchased and which account you have paid for by e-mail, telephone or via the form on our site.

  • If you pay by bank transfer, your product will be shipped on the same day.
  • If you pay by bank transfer, your cargo will arrive at your address within 1 day within Istanbul at the latest.
  • If you pay by bank transfer, your cargo will arrive at your address outside Istanbul within 2 days at the latest.

2–Payment by Cash On Delivery

  • If you choose to cash on delivery, your product will be delivered to the cargo on the same day according to the stock situation.
  • If you choose to cash on delivery, you  will be charged the shipping fee and the payment fee cash on delivery.

 

  • If you choose to cash on delivery, you can pay at the door in cash.

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